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Privacy Policy

Last updated: February 11, 2026

1. Introduction

FeedBird ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and profile information provided through our authentication provider (Clerk). We may also collect your profile photo if you sign in with a third-party provider such as Google.

2.2 Content and Usage Data

We collect YouTube video URLs you submit, the transcripts we generate from those videos, the social media content we create for you, and metadata about your projects. This data is necessary to provide the Service.

2.3 Payment Information

Payment processing is handled by Stripe. We do not store your credit card number or full payment details on our servers. We receive and store your Stripe customer ID, subscription ID, and billing period dates.

2.4 Automatically Collected Information

We may automatically collect certain information when you access the Service, including your IP address, browser type, operating system, referring URLs, and usage patterns. We use this data to improve the Service and diagnose technical issues.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your YouTube videos and generate social media content
  • Process payments and manage subscriptions
  • Send you service-related communications
  • Respond to your inquiries and support requests
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address technical issues or fraud

4. Third-Party Services

We use the following third-party services to operate FeedBird:

  • Clerk — Authentication and user management
  • Stripe — Payment processing
  • Anthropic (Claude) — AI content generation
  • OpenAI — AI content generation
  • YouTube Data API — Video metadata retrieval
  • Cloudflare R2 — File storage
  • Neon — Database hosting
  • Vercel — Application hosting

Each third-party service has its own privacy policy governing its use of your data. We encourage you to review their policies.

5. Data Storage and Security

Your data is stored on secure servers provided by our hosting partners. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request portability of your data
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at the email address below.

8. Cookies

We use essential cookies required for authentication and session management. We do not use third-party advertising or tracking cookies.

9. Children's Privacy

The Service is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out to us on X (Twitter) or LinkedIn.